TACVE PRIVACY AND COOKIE POLICY
Welcome to TACVE’s Privacy and Cookie Policy (“Policy”). All references in this policy to “TACVE”, “we”, “us”, or “our”, refer to TACVE, its parent companies, and its subsidiaries such as OzVet Pty Ltd. This Policy explains how TACVE processes and puts you in control of your Personal Information. At TACVE, “Personal Information” means any information that allows someone to identify, or reasonably link to, you directly or indirectly. When we describe “processing” of Personal Information, we mean how we collect, use, share, and retain Personal Information. This policy covers these activities across all of our services (“Services” or “TACVE Services”).
This policy covers the TACVE applications and related features on all platforms (both mobile and web, such as TACVE iOS, TACVE Android, etc.) “TACVE App” or “App”),
For processing of Personal Information of TACVE employees, contractors, and applicants.
Our Commitment to Privacy. As Home and Community Care application (HACC), the TACVE Services allows you to share information about yourself, including sensitive information such as precise location, with us To support our commitment to continued transparency, in addition to regular updates to this Policy, within the TACVE Services you will see occasional pop-up privacy notices meant to help you understand what you are participating in when you choose to use certain features or services.
TACVE is a Australian-based Company. By using the TACVE Services, you are transmitting information to TACVE in Australia.
PERSONAL INFORMATION WE COLLECT
When you use the TACVE Services, we collect Personal Information about you, the majority of which you choose to provide.
- • Personal Information You Are Required to Provide. When we set up your account, we require that you provide limited Personal Information such as email or phone number and date of birth to validate that you are an adult.
A note on location information:
TACVE App reads your precise location only upon clock in and clock out to your roster to determine your distance from the client. Therefore, it is mandatory to enable your location to be able to Clock in and clock out to your roster.
WHAT WE DO WITH YOUR PERSONAL INFORMATION
The main reason we use your Personal Information is to enable the TACVE Services, such as providing you with core features of the App.
In general, we use your Personal Information to:
- • Provide you with the Services associated with your TACVE account.
- • Answer your inquiries and provide you with support.
- • Protect our interests as a company.
- • Respond to legal requests from law enforcement agencies, regulators, and other third-parties to comply with “Legal Obligations” (as defined below).
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We retain your Personal Information for no longer than is necessary to fulfill the purposes for which the information was collected or as otherwise permitted or pursuant to Legal Obligations.
HOW WE PROTECT YOUR PERSONAL INFORMATION
At TACVE, we take the privacy and security of your Personal Information seriously
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology
HOW TO CONTACT US OR FILE COMPLAINTS
Contact Information. TACVE welcomes your comments, questions, or complaints regarding this Privacy and Cookie Policy, our use of your Personal Information, or our response to your requests regarding your Personal Information. Please contact us by email at privacy@TACVE.com.au or by postal mail at: TACVE, PO Box 2481, Rowville VIC 3178.
POLICY CHANGES
The latest version of the policy available at https://www.tacve.com.au/tacve-privacy-policy.html/ will govern our use of your Personal Information. TACVE may revise this policy from time to time. If TACVE determines, in its sole discretion, that the changes we make to this policy are material, we will notify you in advance (e.g., within the App or via email).
Contacting us:
Attention: Privacy Statement Personal
1236 Burwood Highway
Upper Ferntree Gully VIC 3156
Email: privacy@tacve.com.au
TACVE will use commercially reasonable efforts to promptly respond and resolve any problem or question.